Field Services · 4-Year Partnership

United Site Services

A four-year partnership built on reliability

The Relationship

United Site Services is a premier provider of portable sanitation and site services in the United States, with a dominant position in its industry. Over a four-year partnership, Bright Group has worked to fortify its digital presence and optimize how it engages and converts customers. It is a relationship defined by operational reliability, where uptime and lead capture matter as much as design.

The Challenge

A national services leader needs a digital platform that can carry real commercial weight: a product catalog customers can navigate with ease, a quote process that feeds directly into the sales pipeline, and infrastructure that simply does not go down. The site had to serve both the customer browsing for service and the internal team managing the leads that came from it, without friction between the two.

What We Did

  • Developed a custom WooCommerce platform showcasing the full product range
  • Built a custom quote system integrated directly with Salesforce
  • Redesigned the site around conversion toward bookings and quote requests
  • Ran development in agile sprints with Git version control
  • Provided ongoing SEO and PPC consulting
The Results
100% uptime over two years, backed by an AWS EC2 setup with instant-failover servers
A seamless quote-to-lead pipeline through direct Salesforce integration
A conversion-focused experience that turns traffic into bookings and quote requests
Continuous improvement through agile delivery and ongoing optimization

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